ServerTag is staffed 24/7/365. The fastest and most effective way to get in touch with us is via E-mail. To use our helpdesk system to submit a ticket, click here, fill in all the required fields and hit submit ticket. Each ticket is replied to within 30 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through the helpdesk system. You can also visit our forums to see if there's a solution to your question.

For our customer care department: customercare [at] servertag.com
Accounts Department: accounts [at] servertag.com
Abuse Department: abuse [at] servertag.com
Sales Department: sales [at] servertag.com
Support Department: support [at] servertag.com

Alternatively, you may submit a ticket directly via our helpdesk.

Submit a ticket first then call 1-647-886-7824 with your ticket ID. You will receive the ticket ID once the ticket has been submitted and a confirmation will be sent to your email address on file. This number is for EMERGENCY purposes only. If your call is unanswered, please leave a detailed message of the issue along with your ticket ID. Your message will be forwarded to our on-site technician immediately.